FAQs

FAQs

Twin City Service Co

Have an HVAC-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Is Twin City Service Co family-owned and operated?

    Yes. Since 1996, we've been the HVAC company Kelso, WA can rely on.

  • How long has Twin City Service been in business?

    Twin City Service has operated as an HVAC company in Kelso, WA for over 13 years.

  • What areas do you service?

    Twin City Service serves as an HVAC company in Kelso, WA and the surrounding areas. More specifically, we cover the entire metro area as we cover an 82-mile radius of Kelso/Longview. We are licensed in both Washington & Oregon.

  • What type of guarantee does Twin City Service offer?

    Twin City Service offers a 100% customer satisfaction guarantee on every installation and service repair that we offer. From commercial refrigeration in Kelso, WA to residential HVAC, call us today for more details!

  • Does Twin City Service employ certified factory trained service technicians?

    All service technicians and installers at Twin City Service are certified factory-trained service technicians. It ensures that we're an HVAC company Kelso, WA residents can trust.

  • Is Twin City Service bonded and insured?

    Twin City Service employees are fully bonded, insured, and covered by Workman's Compensation. Any HVAC company in Kelso, WA you work with should be in order to protect you and the contractors.

  • What type of heating and air equipment does Twin City Service sell and install?

    Twin City Service sells American Standard Heating and A/C equipment. We work on all brands of equipment from commercial refrigeration in Kelso, WA to residential HVAC.

  • What is done in maintenance?

    Our maintenance tasks include cleaning the coil; checking and cleaning filters; checking electric heat components and elements; and checking the reversing valve, defrost, compressor, and amp draws. However, any HVAC company in Kelso, WA will tell you that every job will be different. You need a professional's eye and experience to gauge the unique problems and solve them.

  • Does Twin City Service offer financing options?

    Yes, we offer financing options for American Standard products through Wells Fargo, subject to credit approval. We're proud to offer financing as an HVAC company in Kelso, WA which residents can call on for assistance.

  • How often should filters be replaced?

    Any HVAC company in Kelso, WA would agree that filters should be checked and changed monthly. In fact, according to This Old House, depending on the filter, you may need to change filters between every 30 and 90 days.

Share by: